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Window & Door

Warranty

General
This warranty is effective for all Entrymax Composite™ and WindowMax Windows™ products manufactured on or after Feb 1, 2011. Any previous warranties will continue to apply to products manufactured prior to this date. All Warranties are based on the product as defined by the product manufacturer. We warrant to the original owner for which the products and components identified below are initially installed, they will be free from defects in materials or workmanship as described. If any product or component provided is found to be defective, we will, at our sole discretion, either repair replace or refund the defective product or component as outlined. In the event that you sell your residence or it becomes occupied by someone other than the original owner, this warranty may be transferred by registering the change in writing with our office.

Insulated Glass
WindowMax Windows™ warrants for a period of twenty (20) years. The customer will be responsible for the cost and arrangement of installation, repainting, refinishing or similar activities involved in replacement of glass

Visual Quality Standards 
As glass is a construction material, the current visual quality standard is based on viewing at a 90-degree angle, under normal viewing conditions and at a minimum distance of ten (10) feet. Defects must be within the normal viewing area, which is 80% of the center area of the glass.

uPVC Frames & EntryMax Composite™ Frames
EntryMax Composite™ & WindowMax Windows™, warrants for a period of Twenty-Five (25) years from date of purchase, that uPVC & composite components will not crack, blister, peel, warp or fade unduly. EntryMax Composite™ and WindowMax Windows™ will, at its sole discretion, replace, repair or refund, components that are found in the manufacturer’s opinion to have defects in either workmanship or material. EntryMax Composite™ and WindowMax Windows™ will not be responsible for installation, repainting or refinishing work associated with the replacement of these items 

Hardware
EntryMax Composite™ and WindowMax Windows™ warrants for a period of ten (10) years. This warranty does not cover any product that has been abused, misused, worn out, altered, used for a purpose other than that for which it was intended or in a manner inconsistent with any instructions regarding its use. 

Fiberglass Doors
EntryMax Composite™ warrants for a period of twenty five (25) years on fiberglass door panels against any defects in material or workmanship that may unreasonably effect performance. Within that period the manufacturer will, in its sole discretion, replace, repair or refund the defective material. EntryMax Composite™ and WindowMax Windows™ will not be responsible for installation, repainting or refinishing work associated with the replacement of these items.

This warranty does not cover or protect :

  • Glass Breakage/Stress Cracks are not warranted whatsoever the cause. Case by case consideration may be given to glass breakage occurrences within the first year from date of purchase but are not to be construed as being warranted.
  • Insulated glass installed in high moisture environments, such as swimming pool enclosures or greenhouses.
  • Insulated glass installed in sloped glazing. 
  • Condensation on interior and exterior of home on glass units.
  • Damages arising out of or because of mishandling or improper installation by others.
  • Normal wear and tear and natural weathering of surfaces and/or finishes.
  • Misuse or abuse and damage caused by failure to provide proper maintenance. 
  • Alteration or modification to the window (e.g. customer applied tints or films, paint finishes, security systems). 
  • Any cause beyond our control (e.g. fire, flood, fire or other acts of nature).
  • Flaws in building design or construction.
  • Slight imperfections or wavy distortions in the glass that don’t impair structural integrity. Slight color variations in glass are not considered a defect
  • Damage caused by extreme artificial temperature buildup or exposure. (eg. Where storm doors/windows are present or dark window covering.)


Paint
The specialized coating is guaranteed under normal conditions for a period of fifteen (15) years, against weathering, specifically, but not limited to , “peeling or blistering on the applied surface and significant ultraviolet discoloration” caused by natural environmental atmospheric conditions. The paint will be replaced free of charge.

Labour
Two year service on warranty work within city limits.